Terms & Conditions – CLICKRAFT Digital Marketing & Media Solutions

Effective Date: July 2024

Welcome to CLICKRAFT Digital Marketing & Media Solutions. These Terms & Conditions ("Agreement") govern the use of our website and the professional services provided by CLICKRAFT. By engaging our services, signing a proposal, making a payment, or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About CLICKRAFT

CLICKRAFT Digital Marketing & Media Solutions is a digital marketing and business growth agency offering branding, lead generation, content creation, social media management, website development, digital advertising, automation, and consulting services for businesses, entrepreneurs, coaches, consultants, trainers, and organizations.

2. Scope of Services

Our services may include but are not limited to:

• Personal Branding

• Social Media Management

• Meta (Facebook & Instagram) Advertising

• Google Ads

• Lead Generation

• Website Design & Development

• Landing Pages & Sales Funnels

• SEO Services

• LinkedIn Marketing

• YouTube Growth & Monetization Support

• Facebook Monetization Support

• Content Writing

• Graphic Designing

• Reel & Video Editing

• Brand Strategy

• Digital Product Development

• Business Consulting

• Marketing Automation

• WhatsApp Marketing

• Webinar Setup

• Email Marketing

The exact scope of work will always be defined in the proposal, quotation, invoice, or signed agreement.

3. Client Responsibilities

The Client agrees to:

• Provide accurate information required for project execution.

• Share brand assets, login credentials, and approvals in a timely manner.

• Respond to communications promptly.

• Make payments according to agreed timelines.

• Cooperate throughout the project duration.

CLICKRAFT shall not be responsible for delays caused due to the Client's failure to provide necessary information or approvals.

4. Project Timeline

Project timelines are estimated based on timely cooperation from the Client.

Any delay in receiving approvals, content, credentials, feedback, or payments may automatically extend the project timeline without any liability on CLICKRAFT.

5. Payment Terms

• Payments shall be made as per the agreed quotation or service agreement.

• Invoices must be paid on or before the due date.

• Work may be paused until pending payments are received.

• Delayed payments may attract applicable late payment charges where permitted by law.

• All applicable taxes shall be borne by the Client.

6. No Guarantee of Results

Digital marketing outcomes depend upon numerous external factors beyond our control, including:

• Market conditions

• Competition

• Platform algorithms

• Advertising budgets

• Customer behaviour

• Industry trends

• Client participation

• Product quality

Therefore, CLICKRAFT does not guarantee:

• Revenue

• Number of leads

• Sales

• Followers

• Viral content

• Website traffic

• Return on Ad Spend (ROAS)

• Search engine rankings

However, we guarantee strategic execution, professional expertise, transparent communication, and best industry practices.

7. Intellectual Property

All creative assets developed by CLICKRAFT remain the property of CLICKRAFT until full payment has been received.

Upon complete payment, ownership of the final approved deliverables shall transfer to the Client, except for:

• Licensed stock assets

• Third-party software

• Fonts

• Templates

• Proprietary frameworks

• Internal processes

CLICKRAFT retains the right to showcase completed work in its portfolio unless otherwise agreed in writing.

8. Confidentiality

CLICKRAFT respects the confidentiality of all client information.

Both parties agree not to disclose confidential business information, strategies, passwords, financial information, or proprietary materials shared during the course of the engagement unless required by law.

9. Communication

Official communication shall be considered valid only through:

• Official Email

• WhatsApp Business

• Signed Agreements

• Approved Project Management Platforms

Verbal discussions shall not override written agreements.

10. Revisions

Reasonable revisions are included according to the selected service package.

Requests beyond the agreed scope or excessive revisions may incur additional charges.

11. Third-Party Services

Certain services may involve third-party platforms including:

• Meta

• Google

• LinkedIn

• YouTube

• WordPress

• Canva

• Zoom

• Calendly

• Hosting Providers

• Domain Registrars

CLICKRAFT is not responsible for outages, policy changes, account suspensions, algorithm updates, pricing changes, or service interruptions caused by third-party providers.

12. Suspension of Services

CLICKRAFT reserves the right to suspend or terminate services if the Client:

• Fails to make payments.

• Engages in abusive or inappropriate behaviour.

• Provides misleading information.

• Requests unethical or illegal marketing practices.

• Violates applicable laws.

13. Refund Policy

All payments made are governed by our Refund Policy, which forms an integral part of these Terms & Conditions.

Unless expressly agreed in writing, all payments made for professional services are non-refundable after work has commenced.

14. Limitation of Liability

CLICKRAFT shall not be liable for:

• Business losses

• Loss of revenue

• Indirect damages

• Consequential damages

• Platform account suspensions

• Algorithm changes

• Market fluctuations

• Loss of business opportunities

Our maximum liability shall not exceed the total fees paid by the Client for the specific service giving rise to the claim.

15. Force Majeure

Neither party shall be held responsible for delays or failure to perform obligations arising from events beyond reasonable control, including but not limited to:

• Natural disasters

• Government actions

• Internet outages

• Cyberattacks

• Pandemics

• War

• Civil unrest

• Power failures

16. Termination

Either party may terminate the engagement by providing 15 days' written notice in accordance with the signed agreement.

Where termination occurs after the commencement of services, the Client remains liable for all payments due under the agreement.

No refunds shall be issued for completed work or the remaining service period.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where CLICKRAFT Digital Marketing & Media Solutions is registered.

18. Amendments

CLICKRAFT reserves the right to update or modify these Terms & Conditions at any time.

The latest version published on our website shall supersede all previous versions.

19. Acceptance

By signing a proposal, accepting a quotation, making payment, or using our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.

CLICKRAFT Digital Marketing & Media Solutions

Email: info@clickraftdigitalmarketing.com
Website: www.clickraftdigitalmarketing.com

Build Your Brand • Generate Leads • Scale Your Business